Average Reviews:
(More customer reviews)I wanted a steam cleaner that vacuumed and steam mopped, independently or simultaneously...this machine does that, but...
1. Claims to not wet floors as much as other steam mops...not true...puts down a lot of moisture...floors remain wet after steaming. I have to go over with a towel to dry...and towel is dirty every time...so, the steam may disinfect as it claims, but it just does not clean up the dirt and debris...the cleaning pads are very thin and get soiled easily unlike the Shark steam pocket mop.
2. Claims to be easy to use...not true. The cord is forever coming off the handle. If left sitting on its provided "mat" for just a moment (while moving furniture out of the way, etc) it leaks out a lot of water. It leaks out a lot of water when first plugged in and waiting for unit to heat up too.
3. Claims to vacuum....actually, it bristles up debris, but does not do a great job of that...the debris gets caught up in the front where the brush is and since the debris is wet from the steam (if steaming at the same time while vacuuming) then it will drop wet debris back on to the floor especially if bumped.
4. Claims to not use as much water as other steam models...not true, I have to fill the reservoir 3xs more compared to the Shark Steam cleaner.
5. Handle is extremely long and not adjustable...difficult to use for steaming under beds.
6. Claims "hands-free" soiled pad removal...not really. While the steam plate can be removed by foot, you still have to use your hands to pull the pad off the steam plate.
I own a Shark Steam mop and it works great, but I didn't like their steam/vacuum mop as the vacuum and steam functions cannot be used simultaneously.
Definitely returning and will go back to vacuuming with a vacuum and steam mop with the Shark floor steam mop until a better machine is discovered/created.
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