Average Reviews:
(More customer reviews)I've had this mop for a couple weeks and liked it very much -- for a while. The first thing I noticed was that there was no instruction sheet with it, and with all the movable parts, it needs one badly, unless you're an engineer. I have it pretty well figured out now, but have gone about it gingerly, for fear of breaking something.
The mop cover peels off - I figured out that much. It reminds me of Velcro; works well. I have yet to figure out, however, if there's a good way to squeeze excess water out of it. The mop handle does push down and pushes the two halves of the mop head together to squeeze out a certain amount, but not enough. I suspect I should be lightly spraying the mop head instead of holding it under running water and trying to squeeze out the excess. It doesn't work. You end up with too much water in it, and it leaves too much on the floor as you mop. There is no good way to get the excess water out unless you run it through a wringer, and who's going to do that? (Who even HAS a wringer?) Next time, I am going to lightly dampen the mop; that may be the secret.
I contacted Bissell twice through their website with my questions and concerns. A nice man named Hal responded both times. The first time he referred me to a web page I had already seen, which was mostly pictures, but no instructions or guidelines. The second time he agreed that it needed an instruction sheet and was referring the idea to the appropriate department. We shall see. Meantime, I will keep trying to uncover its secrets. The mop is sturdy; well built, well designed. Stores neatly and compactly. Without guidelines, I have to go it alone and hope I get the hang of it.
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