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(More customer reviews)I can't say I differ much from the other review. I just got mine and I too thought I was loving the feeling of NOT ironing. I had had other hand held cheaper steams so I knew it wouldn't equal an iron but I didn't expect to stand in a lake of water and have steam for only 3 minutes. I thought mine was just defective but now that I read the other person's only steamed for a few minutes perhaps this IS the design. ewww
What was more shocking is after adding water time after time after time when I started to disassembled it to return it IT WAS FULL OF MORE THAN ONE CUP OF WATER!
And that means it does not know when it needs water and it leaks. Two issues.
If not for them I tell you the accessories are the thing. The mitt truly protects your hand from high heat. Heck I'd use it with a regular iron. The lint attachment works well. The hose was surprise. IT IS LIKE VELVET. Truly nice to hold. Steam head is nice and large.
But that's all I got to enjoy because by time I covered shoulder to waist on a long coat (front only) I realized I had a floor full of water and I was done!
I'll let you know if an exchange is any better. I'm beginning to think it won't help either.
Can anyone tell me of one that is a lot better than this?
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